Refund policy

At A9A Fashion, all items are made to order, which means we do not accept returns or exchanges for reasons such as change of mind, incorrect size selection, or personal preference.

Damaged or Defective Items

We only accept returns in the case of a manufacturing defect (e.g., printing errors, damaged fabric, or incorrect item received). If you believe your order has a manufacturing defect, please contact us before sending anything back.

How to Request a Return

1. Email us at azmy9a@hotmail.com within 3 days of delivery.

2. Include your order number and clear photos of the defect.

3. Our team will review your request and confirm next steps before any item is returned.

Please note: items returned without prior approval will not be accepted.

Refunds

Once your return is approved and received, refunds are processed within 5-7 business days to your original payment method. You'll receive an email confirmation once the refund has been issued.

If you have any questions about your order or this policy, reach out to us at azmy9a@hotmail.com.